Operational Excellence for Tech-Enabled Services Businesses
In classical singing, the passaggio is where a critical shift in technique unlocks an artist’s full vocal range of awe-inspiring high notes. With guidance, practice, and precise execution, artists can master the passaggio and achieve musical excellence.
At Passaggio, we see a parallel in business. Essential to any great performance is great execution. We help our clients navigate an operational passaggio, changing how they work. By optimizing processes and developing themselves and their teams, we unlock their high notes. The result is a symphony of growth, efficiency, and innovation.
Harnessing the power of deep expertise and practical insight from over two decades of operating experience in the tech-enabled services sector, Passaggio offers three advisory services to amplify performance and unlock value.
Aimed at growth-stage tech-enabled services companies, this practice helps CEOs and leadership teams align strategy with execution. We focus on the twin engines of execution excellence—process and people—to transform the business, paving the way for growth and enhanced profitability. At the end, the organization is fit to scale and committed to excellence.
Aimed at senior leaders and aspiring candidates, this practice offers bespoke executive mentoring and coaching aimed at improving personal and team execution. We focus on aligning strategic thinking with execution, maximizing productivity and effectiveness, nurturing a positive culture, and refining leadership styles for better team collaboration.
Aimed at investors in the tech-enabled services sector, this practice provides transaction support. With 20+ years of operating experience and a substantial M&A track record, we help investors understand where value is created and unlocked, evaluate strategic and operational strengths and weaknesses, and navigate post-deal risks. The goal: maximum returns, minimal surprises.